Reference

Privacy Policy – Your Account, Protected

Q: Who do I contact if I think my data has been misused?

Email support@jos55.click with 'Data Breach' in the subject line. Include your account email and details of the issue. Our security team will investigate and respond within 48 hours with findings and next steps.

When you open an account with us, your personal information stays encrypted and separate from our live tables, slots and sportsbook systems.

Account data encryptedPayment info isolatedWithdrawal verification built in

Explore the Lobby Read FAQ

What We Collect and Why

jos 55 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number and banking details when you register and verify your account. We also track your activity — which games you open, your deposit and withdrawal history, and your session times — to prevent fraud and keep your account secure. Your

1
payment method information (DANA wallet ID, OVO account, GoPay credentials or QRIS reference) is stored securely and never shared with third parties outside our payment processor. Cookies on your device help us remember your login state and game preferences; you can clear these anytime in your
2
browser settings. Access and data use depends on local law in your region.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET IN TOUCH

Privacy Questions – How to Reach Us

HOW WE SECURE IT

Data Protection – The Details Inside

Encryption Standard

All personal data and payment records are encrypted in transit and at rest using TLS 1.3. Your password is hashed on our server; we never store it in plain text.

Cookie & Tracking Use

Session cookies keep you logged in across pages. Analytics cookies help us spot unusual login patterns and prevent account takeover. You control these in your browser or account settings.

Data Retention

We keep your account history for 5 years to comply with financial reporting rules. Closed account data is deleted after 2 years unless local law requires longer storage.

Third-Party Sharing

We share payment data only with DANA, OVO, GoPay and QRIS processors to settle your deposits and withdrawals. No data goes to marketing firms or data brokers.

Access Your Data

Log into your account and go to Settings > Download My Data to export your full profile, transaction history and game logs as a CSV file.

Request Changes

Email [email protected] with 'Data Correction' in the subject line and tell us what to update. We'll verify your identity and process the request within 5 business days.

Privacy Policy FAQ

No. We only share your information with payment processors — DANA, OVO, GoPay and QRIS — to complete your transactions. We do not sell, rent or licence your personal data. Our privacy pledge is in your account terms when you register.

We retain your account history for 2 years after closure to help with withdrawal disputes or fraud investigations. After that, all personal and financial records are permanently deleted from our system, unless local law requires us to keep them longer.

Your DANA, OVO, GoPay and QRIS details are encrypted and stored on separate, isolated servers. We verify every withdrawal request with a one-time code sent to your registered phone number before the money leaves our account.

Yes. Log into your account, go to Settings > Download My Data, and download your full profile, transaction list and game activity as a CSV file. You receive it within 24 hours.

We use session cookies to keep you logged in and analytics cookies to spot fraud. You can delete cookies anytime in your browser settings or request 'no tracking' in your account preferences, though some lobby features may slow down.

Email [email protected] with 'Data Breach' in the subject line. Include your account email and details of the issue. Our security team will investigate and respond within 48 hours with findings and next steps.

Yes, our policy applies to all players where local law permits. If you're in Medan, Semarang or anywhere in Indonesia, your data is protected under this same privacy framework and the same payment encryption standards for DANA, OVO, GoPay and QRIS.

Privacy Policy – Your Account, Protected

Privacy Questions – How to Reach Us

Data Protection – The Details Inside

Encryption Standard

Cookie & Tracking Use

Data Retention

Third-Party Sharing

Access Your Data

Request Changes

Privacy Policy FAQ

01 Can you sell my data to other companies?

02 What happens to my data after I close my account?

03 How do I know my deposits are safe from hackers?

04 Can I see all the data you've collected about me?

05 Do you use cookies? Can I turn them off?

06 Who do I contact if I think my data has been misused?

07 Does your policy cover players in Medan, Semarang and other Indonesian cities?

Related Pages